The Company

About us

Find out about us and meet the team.

Testimonials

Find out what our clients are saying

Blog (coming soon)

We’ll be launching our blog early 2026, packed with resources on selling, buying, letting and the local area.

Buying & Selling

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Find A Property

Browse our range of properties for sale and to let.

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Sell Your Property

Book a free valuation with our agents.

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Let Your Property

Book a free rental evaluation and advertise your property to let.

Contact

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Contact us

Talk direct with the team about buying, selling or lettings.

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Location

We’re based in Caerphilly, South Wales, UK.

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Social Media

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Your Property Journey Starts with Us

Local expertise, personal care, exceptional results!

Sales & Letting Estate Agents In Caerphilly & Surrounding Areas

Natalie Crook Estate Agents is your trusted local, family-run estate agency.

As an independent business, whether you’re buying or selling we pride ourselves on our friendly, personalised service that puts you first.

From our very first conversation until completion we’re with you every step of the way, ensuring a smooth and stress-free experience.

With no tie-in contracts our customers stay because they want to, not because they have to!

How our team can help you:

Residential Sales

Browse our range of properties in the Caerphilly area.

Commercial Properties

Get in touch with the team to discuss purchase, sale or lettings.

Lettings

Browse residential lettings in the Caerphilly area.

What’s on the market right now:

Testimonials

Google
nathan travis profile picture
nathan travis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience with Natalie from start to finish. Advertised my property on a number of different platforms using photos and a very well-made video. Communication throughout was excellent and Natalie worked hard to get me a deal both I and the buyer was happy with. I would definitely use again and recommend to others.
Google
Caitlin Jones profile picture
Caitlin Jones
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I have recently purchased a house from Natalie, a longer process than expected though no fault off Natalie’s! Throughout the process, Natalie was absolutely amazing, helpful and so supportive. I would definitely recommend!!! Don’t hesitate in purchasing, absolute dream estate agents. Thank you again Natalie 🤩
Google
Tasha Rice profile picture
Tasha Rice
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Natalie deserves a medal. She was exceptionally fast at communicating and getting answers for me. Very friendly and honest and made my path to purchasing my first home feel easier than i expected and I couldn't have done it without her. Thankyou natalie for everything.
Google
Lucy Fox profile picture
Lucy Fox
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We can not speak more highly of Natalie! She helped us sell our home in Caerphilly and her service was seamless, with excellent communication and support from start to end. She was an absolute god-send through the whole process and helped us navigate tricky negotiations with buyers giving us the best advise and listening to our concerns. We would highly recommend her to anyone looking to sell their house and wanting the support from a reliable and committed estate agent through the entire sale. Thank you so much Natalie, we couldn’t have done it without you!
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Jake Dudfy profile picture
Jake Dudfy
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Used Natalie to sell our house, one of the best decisions we’ve ever made. She took all the stress out of the situation, house was sold in a day and she did all the chasing with solicitors and the buyer to get the transaction done on time very quickly. Couldn’t recommend her enough, no one could come close, there was no she’s not in the office she was available 24/7. That you nat
Google
Sinead Watters profile picture
Sinead Watters
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Natalie was one of the understanding estate agents that could help me sell our family home in my/ our situation. Some estate agents refused to assist (divorce situation). In a very stressful situation Natalie helped keep us both communicated and up to date professionally and promptly. Natalie persisted with the situation and all parties are now happy. I would recommend selling your home with Natalie & her business. Great value & friendly. Thank you Natalie Sinead
Google
Arran Roberts profile picture
Arran Roberts
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service from Natalie and her team. Valuation and sale was spot on. Looking forward to continued business in the future. Thank you Natalie
Google
Mateusz Kolacki profile picture
Mateusz Kolacki
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We bought our first house through Natalie. Her and her family are great and I highly recommend them. The only estate agent that answered quickly, and was available most of the day!
Google
Jenna Harris profile picture
Jenna Harris
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Bought my mums new property through the lovely Natalie and nothing was ever too much trouble from first viewing (arranged for the next day) to going back for measurements (again immediate response with next day availability even though she was on holidays) Solicitors dragging their heals ….messaged Natalie and she was on it immediately, made them pull their socks up! I’d send her a message and she would instantly reply to resolve the matter! I’m in the process of selling my own property and just wish I’d used Nat instead I feel it would have been a much smoother process! Can’t recommend this lady enough! Felt more like a friend than an estate agent! Thanks for everything 🥰
Google
Dan Fry profile picture
Dan Fry
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Natalie was brilliant from start to finish! She gave us the best valuation and was confident there would be no issues with selling - and we accepted an offer just 2 days after listing! She kept us up-to-date throughout and was always so quick and easy to speak to. She settled our nerves at the final stages/during completion and made us feel comfortable and assured that everything would go to plan. I’ve already recommended Nat to a few family and friends, who have had the same positive experience, and would continue to recommend to anyone!! Thanks Nat and team!
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